Meet Susie–the Inevitable Success Coach

Susie Hill is an insightful coach drawing out the uniqueness in her clients which evokes clear choices and forward-minded strategies. With over 25 years of business, information technology and professional development experience, she brings a broad understanding of leading and coaching professionals coupled with authentic, effective communication skills. Her clients appreciate the warmth and encouragement she brings as well as her light hearted humor and optimism.

Susie holds a Master of Business Administration (MBA) from the University of Tennessee and a BA in Marketing from Manchester University where she competed nationally in women's cross country. Prior to coaching, Susie was the Director of Technology and Operations for the Graduate and Executive Education division at the University of Tennessee's Haslam College of Business.  She has held several positions with Clayton Homes, a Berkshire Hathaway company, including business architect, project manager and web developer. In those positions, she managed and led a $3 million process improvement initiative; facilitated technology upgrades for 4,000 users; and initiated a re-design of a customer relationship management application for Clayton’s sales division. She also worked for Bechtel National, Inc.; eLanguage (a former dot com start-up of The Learning Company); Computer Learning Center; First Tennessee Bank; and as an independent technology consultant in the non-profit sector and with various multi-national corporations.

In the tech world, she is an Agile coach and SAFe® Program Consultant (SPC) holding a passion for continuous improvement and collaborative learning with an emphasis on Lean and Agile methodologies. Her extensive experience is coupled with over 25 years teaching experience in technical education and university graduate education. In various roles she has led large technology projects requiring lots of servant leadership with cross-cultural and cross-functional teams. Susie’s consulting experience includes large scale Agile engagements with AT&T, Northwestern Mutual and JPMorgan Chase as well as a number of tech startups.

She is also a Registered Yoga Teacher (RYT®) having completed her training at the Glowing Body Yoga Studio under the guidance of program director and Iyengar yoga teacher Cindy Dollar. She's received additional training from Alison West, director of Yoga Union and the Yoga Union Backcare, Scoliosis and Therapy Center in New York New York as well as Richard Rosen, co-founder of the Piedmont Yoga Studio in Oakland, California. Yoga has given Susie a focus, poise and a posture that exceeds the body form and moves in to a way of being not only for her but her community.

She is known for her strength in instinctively guiding others to connect with their inner wisdom and bringing fun and passion to the discovery process. Susie does not waste her words, each word has a spirit to it, she's like an elder imparting wisdom to others and her tribe. Susie has a powerful gift of communication and a natural gift of the timing of her message.

Her core values include insight, wisdom, integrity and passion. Susie’s dual background of corporate experience and professional development work has given her the distinct advantage of blending the bridge between mindfully managing and navigating the business world.

She embraces coaching and all it has to offer. There is nothing more powerful when a client uncovers a blind spot and gives new possibilities for reaching their best self.

Clients experience results in increased income or revenue, job promotions, less stressed, a clearer and deeper sense of self; increased wellness in themselves as well as change agents in corporate cultures; grounded and calm in high-stress moments or environments while able to maintain their focus and clarity.

Affiliations

Susie is a Certified SAFe® 4 Program Consultant (SPC) which is a SAFe® implementation professional responsible for training leaders, change agents, consultants, and team members to drive a Lean-Agile transformation at enterprise scale. Key areas of competency include designing a SAFe implementation, launching and facilitating an Agile Release Train (ART), and extending the Lean-Agile portfolio by launching additional ARTs.

Susie is a member of the International Coach Federation which serves as governing body for the coaching industry. As a members, coaches "aspire to conduct themselves in a manner that reflects positively upon the coaching profession; are respectful of different approaches to coaching; and recognize that they are also bound by applicable laws and regulations."

Susie is certified by ICAgile, a leading Agile methodology industry association, and licensed to teach and coach the following programs: Agile Programming (ICP-PRG), Agile Testing (ICP-TST) and Foundation of DevOps (ICP-FDO).

Additionally, she is certified by Scrum Alliance®, the largest, most established and influential professional membership and certification organization in the Agile community.

Developed by Dimitri Ponomareff, Kanban Zone seeks to improve the way everyone can achieve superior results by visualizing work via kanban boards.

She is also a member of the Yoga Alliance, the largest nonprofit association representing the yoga community whose mission is to promote and support the integrity and diversity of the teaching of yoga.